Broward Connections Guidebook
2-1-1 BROWARD - Dial 2-1-1 or 954-537-0211 (formerly First Call For Help of Broward) TDD: Dial 7-1-1
www.211-broward.org No Fee Spanish, Creole, Language Line Service 24/7 Provides 24-hour comprehensive helpline and support services for individuals seeking crisis intervention, assistance and/or information and referrals to health and human services, community resources and disaster-related information in Broward County. Callers in crisis should call 9-1-1 or go to the nearest emergency room.
24-Hour Helpline Services Crisis/suicide intervention, empathetic listening, information and referral helpline for callers of all ages seeking assistance with problems and needs such as mental health, substance abuse, family violence, financial problems, hunger, shelter needs, relationship issues, and depression.
Behavioral Health Info Line 954-396-4636 Specialized 24-hour helpline providing information and referral for mental health services, substance abuse prevention and treatment programs, case management, and other specialized behavioral health services.
Special Needs Connections 954-537-0211 www.211specialneeds.org
Touchline/Senior Helpline 954-537-0211 Provides daily telephone reassurance call and emotional support for people 60+ years, living alone and in need of someone to check on them.
AGING & DISABILITY RESOURCE CENTER OF BROWARD (ADRC) 954-745-9567 TDD: 954-745-5689
5300 Hiatus Road Sunrise, FL 33351 www.adrcbroward.org No Fee Spanish, French, Creole M-F: 8:00am - 5:00pm
ADRC Helpline - 954-745-9779 Provides information and referral for counseling, assessments, assistance with utility payments on an emergency basis, and facilitates the financial eligibility process for publicly funded services for seniors 60+ years, persons with severe and persistent mental illness 18+ years, and their families and caregivers. Offers education for elders 60+ years and a person with a disability 18-49 years, on the Health Maintenance Organizations (HMO) Statewide Medicaid, Managed Long-Term Care Program.
BROWARD COUNTY ELDERLY AND VETERANS SERVICES DIVISION 954-357-6622 TTD: 954-357-5481 2995 N Dixie Highway Oakland Park, FL 33334 www.broward.org Spanish, Italian, French, Creole, Portuguese, Hindi, Hindustani, Urdu, Kannada, Malayalam, Romanian M-F: 8:00am-5:00pm County funded agency provides services to older adults.
Behavioral Health Provides in-home behavioral health assessment, case management and outpatient/peer support to persons 55+ years.
Community Care for the Elderly Provides in-home services to functionally impaired, adults 60+ years who are at risk of premature nursing home placement. Services may include case management, case aide, homemaking, personal care, in-home respite care, adult day care and emergency alert response systems.
Veterans Services Provides services to honorably-discharged veterans regardless of age or other status, as well as their widows, dependents and dependent survivors. Services include outreach, VA benefits and claims processing, and information and referral linkage.
Alzheimer’s Disease Initiative Provides in-home services to adults 18+ years with a diagnosis of Alzheimer’s Disease or a related disorder including case management, case aide, homemaking, personal care, in-home respite care, adult day care, emergency alert response systems, and caregiver training and support.
PEARLS (Program to Encourage Active, Rewarding Lives) Provides in-home services to adults 60+ years with mild depression or dysthymic disorder including problem-solving treatment, behavioral activation, and activities.
Customer Relations and Senior Services Provides assistance to adults 60+ years who are not enrolled in any
other Elderly and Veterans Services Division program. Services include case management, case aide, emergency financial support, therapy/counseling, health support and housing assistance.
BROWARD COUNTY MINORITY BUILDERS COALITION 954-792-1121 665 SW 27th Avenue, #16 Ft. Lauderdale, FL 33312 www.minoritybuilders.org
Home Touch Program 954-792-1180 Provides carpentry, plumbing, electrical and other emergency home improvements to preserve health and safety of clients 60+ years in owner-occupied homes. Priority is given to low-income elderly.
South Florida Green Jobs Collaborative Trains community members in green jobs in the building industry
through a partnership of the private and public sectors.
BROWARD COUNTY TRANSIT 954-357-8400 Administrative Offices TTY: 954-357-8302 1 N University Drive #3100A Plantation, FL 33324 www.broward.org/bct Sliding Scale, Medicaid Spanish, Creole, Telephone for Hearing Impaired Administration - M-F: 8:30am-5:00pm Fixed Route Bus Service - 4:30am-12:40am
Customer Service (Bus Schedule) 954-357-8400 M-F: 8:00am-7:00pm Operates countywide fixed route bus service and community shuttles that connect to fixed routes. Buses and shuttles are wheelchair accessible and equipped with bike racks. (Community shuttle locations include Coconut Creek, Coral Springs, Dania Beach, Davie, Deerfield Beach, Ft. Lauderdale, Hallandale Beach, Hillsboro Beach, Hollywood, Lauderdale-By-The-Sea, Lauderdale Lakes, Lauderhill, Lighthouse Point, Margate, Miramar, Pembroke Pines, Pompano Beach, Tamarac and West Park)
Broward Breeze 5:40am-10:16am and 4:05pm-8:46pm Runs every 30 minutes on weekdays only New faster service with free wi-fi travels westbound and eastbound in Sunrise, Plantation, and downtown Fort Lauderdale, and connects with two major intersections (441/State Road 7 and University Drive
Paratransit (TOPS) 866-682-2258 Paratransit Customer Service 954-357-6794 Provides a shared-ride for persons with physical, cognitive, emotional, visual, or other disabilities which functionally prevent them from using fixed-route bus system permanently, temporarily or under certain conditions. One-way fare per trip is $3.50 and must be paid to the driver upon boarding the vehicle with exact fare since drivers do not make change.
Senior, Veterans and 954-357-8400 Disabled Passes Income disadvantaged individuals, seniors, veterans and persons with disabilities may apply for reduced price bus pass.
BROWARD HOUSING SOLUTIONS 954-764-2800 305 SE 18 Court Ft Lauderdale, FL 33316 www.browardhousingsolutions.org Provides affordable housing opportunities for low-income adults, youth
and older adults with severe and persistent mental illness who can live independently. Must receive case management services from Archways, Broward Elderly and Veterans Services, Henderson Behavioral Health or SOS Children’s Village. Offers subsidized rents to each tenant and his/her family, based on 30% of the gross monthly income, or rental subsidy for individuals who experience a sudden change in life situation necessitating rental assistance. Candidates must be approved by the Department of Children and Families (DCF). Also offers a lease-to-buy program that enables low-to-moderate income individuals with mental illness to lease affordable rental housing for up to two years and then qualify for a mortgage to become a homeowner. Also offers affordable and permanent housing for young adults 18-23 years who battle mental illness and have aged out of the foster care system.
Home for the Brave Provides returning veterans with affordable safe and permanent housing, with a priority on veterans with severe and persistent mental illness.
BROWARD MEALS ON WHEELS 954-731-8770 451 N. State Road 7 Plantation, FL 33317 www.bmow.org
Spanish M-F: 8:00am - 4:00pm Provides meal delivery to low-income, homebound and frail older adults. Offers hot meals to registered individuals at senior centers, meals for companion pets and nutrition counseling. Arranges for a volunteer to shop for those who can pay for their own groceries but are unable to shop for themselves. Delivers a 14-day of supply of emergency meals to older adults returning home from the hospital or who suddenly find themselves in need of immediate assistance.
CATHOLIC CHARITIES OF THE ARCHDIOCESE OF MIAMI 954-332-6640 1079 SE 22nd Avenue Pompano Beach, FL 33062 www.ccadm.org Sliding Scale Spanish, Creole Provides social services including behavioral health, adult day care centers, transitional housing, and emergency financial assistance.
Emergency Services 954-568-6610 Provides rent/mortgage assistance for people facing eviction and food vouchers.
Adult Day Care Centers Licensed adult day care centers for disabled individuals 19+ years and older adults. Provides daily supervised activities, exercise, and medical observation. Accepts adults with a diagnosed cognitive, medical or psychological disability.
Central West Adult Day Care Ctr. 954-583-6446
Centro Oeste Hispano 954-583-6446
Wilton Manors Adult Day Care Ctr. 954-630-9501
FLORIDA DEPT. OF TRANSPORTATION DISTRICT FOUR 954-777-4091 3400 W. Commercial Blvd. Ft. Lauderdale, FL 33309 www.dot.state.fl.us Safe and Mobile Seniors www.safeandmobileseniors.org
Offers resources for older adults and their families, health care providers, law enforcement and aging service providers to improve the safety, access, and mobility of Florida's aging road users.
GULF COAST JEWISH FAMILY & COMMUNITY SERVICES 954-630-4181 201 NE 40th Court Oakland Park, FL 33334 www.gcjfcs.org Insurance, Medicare, Medicaid, Sliding Scale Spanish, French, Creole 24/7
Older Adult Support Team (OAST) 954-649-3955 Provides in-home assessment, crisis intervention counseling, follow-up and case management for older adults, 60+ years, at risk of suicide. Works in coordination with the state Adult Protective Services.
HALLANDALE BEACH HUMAN SERVICES DEPARTMENT Austin Hepburn Center 954-457-1460 750 NW 8th Avenue Hallandale Beach, FL 33009 www.hallandalebeachfl.gov No Fee Spanish M-F: 8:00am - 5:30pm
Senior Activity Center - M-F: 8:00am - 12:00pm Provides social services to the residents of Hallandale Beach including case management, job assistance, emergency food, utility payments, rent and mortgage assistance, health services and individual, group and family counseling, parenting, anger management and conflict resolution workshops for youth and adults. A food pantry is available to those in need.
Senior Activity Center Provides round-trip transportation, continental breakfast, arts & crafts, computer classes, music, enhanced fitness, educational forums, field trips, and lunch to older adults 60+ years. Offers case management and counseling, job assistance, emergency food, rent, and utility payment assistance, HIV/AIDS testing, and health services.
JEWISH COMMUNITY CENTERS 954-434-0499 David Posnack JCC 5850 S. Pine Island Road, Davie, FL 33328
www.dpjcc.org Provides pre-school, after-school, summer camp and special needs programs for youth and social and recreational programs for adults including healthy aging.
Samuel & Helene Soref JCC 954-792-6700 6501 W. Sunrise Blvd., Plantation, FL 33317 www.sorefjcc.org
Provides pre-school, after-school, summer camp and special needs programs for youth, and social and recreational programs for adults and older adults. WECARE program provides a food pantry and medical equipment loan.
LAUDERDALE LAKES PARKS & HUMAN SERVICES (CITY OF) 954-535-2785 4331 NW 36th Stree, Lauderdale Lakes, FL 33319 www.lauderdalelakes.org Offers recreational, educational, fitness, social, athletic and cultural programs for youth and adults. Provides social services for seniors, children, and families. Operates the Alzheimer's Care Center to provide services to persons with memory disorders.
MEMORIAL HEALTHCARE SYSTEM 954-987-2000 3501 Johnson Street, Hollywood, FL 33021 www.mhs.net
Medicare, Medicaid, Insurance, Sliding Scale
Memorial Manor 954-276-6200 777 S. Douglas Road, Pembroke Pines, FL 33025
Memorial Adult Day Care 954-276-9880 1750 E. Hallandale Beach Blvd., Hallandale Beach, FL 33019
Memorial Senior Partners East 954-924-2954 1301 S. Ocean Drive, Hollywood, FL 33019
Memorial Senior Partners West 954-967-4458 6770 Garfield Street, Hollywood, FL 33024
MONARCH CARE (formerly CareSource) 954-720-2485 7071 W. Commercial Blvd., #2-D, Ft. Lauderdale, FL 33319 www.monarchcare.org Sliding Scale Spanish M-F: 9:00am - 5:00pm Provides legal guardianship, trustee services, and case management for children, elderly, persons with mental illness or persons with physical/developmental disabilities who need short-term intervention or lifetime continuous care. Assists individuals who have difficulty with daily needs due to declining physical health and/or cognitive function. Offers money management services for individuals who can no longer manage their personal monetary affairs due to age or disability. Provides support services for persons who serve as legal guardians of family or friends.
NOVA SOUTHEASTERN UNIVERSITY 800-541-6682 3301 College Avenue, Davie, FL 33314 www.nova.edu
A private, not-for-profit academic institution that also offers a range of clinical services and community programs
Psychology Services Center 954-262-5730
Maltz Psychology Building www.nova.edu/healthcare/psychology Sliding Scale Provides therapy for mental health issues, family issues, child and adolescent behavior and adjustment difficulties, spousal abuse and other domestic violence, emotional problems associated with aging and psychological problems related to physical disease. Offers biofeedback services, specialized programs for older adults, Brief Therapy Institute for family counseling, intensive psychodynamic psychotherapy, and neuropsychology assessment.
Guided Self-Change Clinic 954-262-5968
Maltz Psychology Building www.nova.edu/gsc Sliding Scale Provides an outpatient, motivational cognitive-behavioral program for individuals who are concerned about becoming healthier, losing weight, exercising more, drinking less, stopping drug use, quitting smoking or gambling, reducing internet use, or achieving other goals.
Samuel L. Ziff Medical Health Center 954-678-2273 3200 S. University Drive, Davie, FL 33328
Offers medical services in family medicine, internal medicine, and osteopathic manipulative medicine. Specialties include nephrology and hypertension, obstetrics and gynecology, dermatology, optometry, and psychiatry. Also provides physical rehabilitation, speech/language and communication services, interdisciplinary fall prevention, hearing and balance center, and Parkinson's Disease management and support services.
Pharmacy 954-262-4550 3200 S. University Drive, Davie, FL 33328 A full-service pharmacy is available to the community for prescription dispensing, compounding tailor-made medicines, disease management programs, dosage monitoring for patients with multiple prescriptions, herbal and nutritional counseling and wellness screenings.
Dental Clinic 954-262-7500 3200 S. University Drive, Davie, FL 33328 Offers dental care to adults and older adults including specialty care (orthodontics, endodontics, periodontics, oral surgery, and prosthetics).
Brief Therapy Institute 954-262-3032 Offers short-term therapy for individuals and families that focuses on the client's strengths and resources.
Community Resolution Services 954-262-4237 Offers professional mediation and facilitation services, as well as training, workshops and conflict coaching for individuals, families, groups, and organizations.
AHEC Tobacco Program 877-848-6696 3200 S. University Drive, Ft. Lauderdale, FL 33328
www.ahectobacco.com No Fee Spanish, Creole, Portuguese Offers options to help individuals quit tobacco use. May be eligible for free nicotine replacement therapy such as nicotine patches, gums or lozenges.
SILVER IMPACT CENTER 954-572-0444 7155 W. Oakland Park Blvd, Lauderhill, FL 33313 No Fee
Drop-in center for adults 50+ years with mental illness, emotional and/or substance abuse challenges. Provides group discussions and activities. Broward Meals on Wheels site.
SOUTH FLORIDA INSTITUTE ON AGING (formerly Impact Broward) 954-484-7117 2038 N Dixie Highway #201 Ft Lauderdale, FL 33305 www.thesofia.org No Fee Telephone for Hearing Impaired M-F: 8:30 am-4: 30 pm
Volunteer service organization provides opportunities for older adults to tutor and mentor children, provide support and companionship to frail elderly and adults with disabilities or mentor veterans. Case managers provide in-home assessments for both clients and volunteers. Also matches volunteers with community agencies.
Senior Companion Program Volunteers provide respite services to caregivers of elderly and disabled adults. Low-income volunteers, 55+ years, are trained to provide friendship and companionship at no cost to elderly individuals who may be at risk for institutional placement. Volunteers visit their clients approximately two times a week and serve up to 15–20 hours per week. Most are entitled to a tax-free hourly stipend if they meet income eligibility guidelines.
RELIEF for Caregivers Volunteers provide in-home respite to relieve caregivers of older adults.
Foster Grandparents Volunteers, 55+ years, participate as role models, mentors, and friends to children with exceptional needs. A small stipend is available to volunteers who meet low-income eligibility.
Retired and Senior Volunteer Program (RSVP) Matches volunteers, 55+ years, with local organizations to assist in providing services that rely on the volunteer’s skills and talents.
Veterans Helping Veterans Senior volunteers, 55+ years who are veterans themselves, serve as mentors to returning veterans transitioning back to civilian life.
Legacy Corp Provides caregiver and veteran support services by and for veteran and military families. Volunteers receive a monthly taxable allowance to cover any cost of volunteering.
Caregiver Assistance Program Provides quarterly workshops that give caregivers a much-needed break while receiving education on topics relevant to caregiving.
Senior Planet Offers technology training program for older adults to strengthen their social and economic well-being.
STATE ATTORNEY'S OFFICE 954-831-6955 201 SE 6th Street, Ft. Lauderdale, FL 33301 www.sao17.state.fl.us
Broward Senior Intervention and Education Program 954-831-5785 Diversion program that handles the special needs of elderly defendants, 60+ years.
Elderly Abuse Unit 954-831-8525
SUNRISE (CITY OF) 954-741-2580 10770 W. Oakland Park Blvd., Sunrise, FL 33351 www.sunrisefl.gov
M-F: 9:00am - 5:30pm Leisure Services 954-747-4600 10610 W. Oakland Park Blvd., Sunrise, FL 33351
Offers sports, recreational and leisure activities and hosts programs and special events at various facilities.
Social Services 954-746-3670 10650 W. Oakland Park Blvd., Sunrise, FL 33351
M-F: 8:30am - 4:30pm A full-time social worker helps eligible Sunrise residents obtain emergency financial assistance, food distribution, loaned durable medical equipment, eyeglass repair, annual flu shots, and health and wellness screenings. Offers income tax assistance and bereavement support group.
Transportation Bus Service 954-746-3677 Minibusses equipped with handicap lifts and wheelchair stations operate on a regular schedule.
Medical Transportation 954-746-3676 Non-emergency transportation to medical appointments is available to eligible Sunrise residents, 62+ years or physically disabled, who no longer maintain a vehicle in their immediate household
SUNSERVE 954-764-5150 2312 Wilton Drive, Wilton Manors, FL 33305 www.sunserve.org Provides outpatient mental health treatment, education and outreach services that are targeted to especially benefit the GLBT community including programs specifically for youth, adults and older adults. Services include individual, couples, family and group therapy as well as support groups and professional training.
Noble A. McArtor Senior Day Care Center 954-764-50551480 NW 9th Avenue, Ft. Lauderdale, FL 33315
Provides daytime or respite care for frail elderly population regardless of their ability to pay. The program is supportive of any sexual orientation or identification.